We know keeping track of your energy costs is important, so we’ve made billing and payments as simple as possible. Whether you want to understand your bill, set up a payment method, or explore ways to manage your energy costs, this guide has all the answers. Let’s break it down so you can stay in control with confidence.
Solar payment FAQs
- Payment via Stripe – a secure link is sent to the customer via Stripe.
- Debit or credit card – the customer can access the invoice and choose to pay safely via their debit or credit card, or Apple pay.
Payment is taken in 3 instalments if you decide to choose this option. 25% initial deposit, 35% before install, and final 40% after install is complete.
Yes. If you decide to change payment method please speak with your Home Energy Consultant who will guide you through the process. You can pay by either Stripe link or Hometree solar plan. You can also choose to pay a deposit via stripe and the remaining via Hometree Solar Plan (subject to eligibility and T&Cs).
Hometree Finance’s Solar Loan is available to homeowners installing solar and battery systems in England and Wales who want to spread the cost through monthly repayments and access the Government Warm Home Loan scheme. Finance is subject to application, status and finance agreement. Hometree does not currently offer this finance to landlords.
The Solar Loan is designed for solar and battery installations and is supported by the Warm Homes Loan Scheme, helping to reduce the cost of finance. It has a fixed interest rate and fixed monthly loan repayments, with independent validation of your energy forecasts before installation. Optional Solar Loan Plus system care is available for an additional monthly payment.
Manufacturer warranties usually cover faulty parts, but you may still need to arrange and pay for callouts, labour and access.
Solar Loan Plus adds generation monitoring, fault troubleshooting, covered repairs and support with eligible warranty claims. Covered repairs include callouts, parts, labour and access. If your inverter or battery fails after its warranty ends and cannot be repaired, Hometree will replace one of each under your system care agreement.