Whether you’ve just had a new boiler installed or need a refresher on how yours works, we’re here to help. From setting up your controls to understanding efficiency tips, this guide answers the most common questions to help you get the most out of your boiler from day one.
Help Centre
Getting started with your boiler
Getting a new boiler is quick and easy. Follow these four simple steps:
- Pick your boiler – we offer top-quality boilers to meet your needs.
- Get a quote & survey – we’ll provide all the details and ensure your chosen boiler is right for your home.
- Schedule the installation – our engineers will handle the entire process hassle-free.
- Enjoy energy savings – benefit from lower bills and greener energy.
Ensure work areas are clear before the engineers arrive. They will protect your home, complete the installation, and guide you through the system’s operation.
Your boiler manual will be left with you after installation. It includes a benchmark page requiring a signature and servicing details. Manuals are also available online.
It depends on the flue position and roof height. Typically, scaffolding isn’t required.